Privacy Policy
Effective Date: 01 October 2024
GritGrow.co.za (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Transaction Details: Billing and payment information for purchases.
- Technical Data: IP address, browser type, operating system, and browsing history.
- Communication Data: Records of interactions, such as email or chat correspondence.
2. How We Collect Your Information
We collect your information through:
- Direct interactions when you fill out forms, make purchases, or contact us.
- Automated technologies like cookies to analyze website usage and improve user experience.
- Third-party services, such as payment processors or analytics tools.
3. How We Use Your Information
We process your personal information for the following purposes:
- To fulfill and manage orders or services you request.
- To communicate with you regarding inquiries, promotions, and updates.
- To improve our website, products, and services.
- To comply with legal and regulatory obligations.
We will only process your information for the purposes for which it was collected, unless consent is provided for other uses.
4. Sharing Your Information
We will not sell your personal information. However, we may share your data with:
- Service Providers: To facilitate transactions, website hosting, or customer support.
- Legal Authorities: If required to comply with the law or protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
All third parties are required to respect the confidentiality of your information and to use it in accordance with this policy.
5. Your Rights Under POPIA
As per the POPIA, you have the right to:
- Access Your Information: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request that we delete your personal information where appropriate.
- Withdraw Consent: Revoke consent for data processing at any time.
- Object: Restrict the processing of your data for specific purposes.
To exercise these rights, please contact us using the details below.
6. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, loss, or misuse.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required by law.
8. Use of Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings, but this may impact website functionality.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@gritgrow.co.za
- Phone: 062 689 8823
By using GritGrow.co.za, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as outlined.